Customer Relations

Every customer has a right to make a complaint.

At Premier, customer relations is something we strive to maintain and improve. Any complaint received is taken very seriously and is dealt with professionally and courteously in accordance with our internal complaints procedure.

A copy of our Complaints Procedure is available to download.

Complaints Procedure (.pdf)

Claims form

Validation code

Call us on
0800 802 1001
Document Downloads

We have provided links to some documents you may need to help us progress your claim.

Our Services

PPI Refunds

Are you paying for insurance you don't need or won't be able to use?
We could help you get a PPI Refund.

Monthly Fee Bank Accounts

One in five adults have a Monthly Fee Bank Account however, many have not used the benefits and many were unable to claim when they needed to.

Mis-sold Investments

Have you lost money after you have made an investment through your bank or Financial Advisor?
You could be entitled to compensation!

Mis-sold Pension Transfers

Were you actively recommended to transfer away from your company scheme despite it not being in your best interests to do so?

Mis-sold Endowments

Your Endowment may have been mis-sold if the investments which are linked to the policy will not pay off the mortgage at the end of its term.

Document Downloads

We have provided links to some documents you may need to help us progress your claim.

Refer a Friend

You could earn up to £500 with the Premier Financial referral scheme!

Contact Us

Premier Financial have helped thousands of clients, get in touch with us now!

Success Stories

The total amount received by the client was reduced by our fees for handling their case. ​Our Terms and Conditions give full details of fees payable.

New Claims: 0800 802 1001
Website designed by PI Online
PI Online Limited